At I Fix IT Tech, we can offer Service Delivery itself as a service. Be it the management and deployment of your field techniciants, acting as ticket dispatch and triage, or acting as Project Managers; our qualified team is fit to handle anything that you throw at us.
I Fix IT Tech strives to set the highest level of service and responsiveness to our clients. With this goal in mind, we continually work to improve customer service experience and service quality. We achieve this goal by customer engagement in service delivery, setting realistic expectations to end users and key stakeholders, gaining trust with our clients while meeting or exceeding those expectations, and following up with our internal teams to ensure customer satisfaction throughout the process.
If your Service Delivery is overwhelming you, we may have the right solution.